MDGT · Practical guides

Store visits but no sales: what should you check?

Check the reporting period, source and audience. Traffic unrelated to your offer and your own tests should not be confused with purchase intent.

Understand the visits

Check the reporting period, source and audience. Traffic unrelated to your offer and your own tests should not be confused with purchase intent.

Review product information

Explain variants, price, delivery costs, returns and availability. Use genuine images and make essential conditions visible before checkout.

Test the checkout

Try the purchase journey on a phone with an authorized test. Check payment errors, unexpected costs and whether a confirmed order really reaches your system.

Choose one measurable change

Separate product views, checkout starts and confirmed purchases. Correct the clearest obstacle before buying more traffic. The linked Shopify discussion illustrates a real merchant question, not search volume.

Sources and further reading

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